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delivery driver stood infront of open van holding clipboard - How to Prepare for a Hot Tub Delivery

Congratulations, you’ve just purchased a hot tub for your property!

This is an exciting time, and doubtless your mind is filled with all the fun times you’re going to have in your brand new jacuzzi – however, there’s still a few things that need to be taken care of before you can get started enjoying your hot tub.

Due to their size and weight, hot tub deliveries can be cumbersome, and it’s important to make sure you’re properly prepared. If this is your first time receiving a hot tub delivery and you’re not sure what to expect, don’t fret – we’ve put together this handy guide to help you properly prepare for a hot tub delivery.

Accessibility

When picking a spot for your hot tub, it’s worthwhile ensuring that its position leaves it accessible for future maintenance. Your hot tub should also be close to any necessary electrical and water hookups.

Prepare the Base

The surface your hot tub rests on must be strong enough to support the weight of the hot tub, water, and occupants. Concrete slabs, reinforced decks, and gravel cases are common choices. If you opt for decking, ensure that your decking has suitable support at regular intervals. Note that hot tubs cannot sit directly on uneven ground or grass as it can sink, which will cause damage to the shell.

Measure the Pathway

Before delivery, measure all pathways leading to the hot tubs final location. Ensure there are no obstacles like narrow gates, steps, or low-hanging branches that could hinder the delivery. Clear a path if necessary to accommodate the size of the hot tub.

Here at Premier Hot Tubs, on the day of delivery our team will bring your hot tub on our large 6m length 3.5ton flatbed vehicle; this is a special vehicle tailored to transport three hot tubs at a time fitted with a range of specialist equipment that is designed and built for moving hot tubs safely. The hot tub will be positioned using a special Spa kart or Spa sledge; most times we will use the Spa kart as this is the easiest method to carry our large hot tubs.

The dimensions (in mm) of the Spa kart are below:

hot tub delivery cart measurements

Clear the delivery area

On the day of delivery, make sure the area around your home and the path to the installation site are clear of obstacles. Move vehicles, outdoor furniture, and other items that might obstruct the delivery teams access.

Not sure if your hot tub will fit? Reach out and contact the customer support team here at Premier Hot Tubs today – our team will be more than happy to offer more further details on your chosen hot tubs dimensions and help you plan a suitable route.

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Pre Delivery Access Form

To ensure smooth delivery, here at Premier Hot Tubs we have an access delivery form to ensure the hot tub delivery process goes off without a hitch, for both you and the couriers.

Hot Tub Delivery Access Form

 

Hot Tub Informational Resources

Here at Premier Hot Tubs, we strive to ensure the purchase and delivery process is as seamless and pain-free as possible for all of our customers, which is why we have put together a number of short, digestible video resources to help you get a better idea of what to expect as a new hot tub owner.

We hope these videos will be very useful to you as you and your hot tub get acquainted, and will help you learn the basics of what you need to know to care for and maintain your new hot tub! 

  1. Overflow Valve & Drain Valve Explained
    01:44
  2. How to Fill Your Hot Tub
    01:07
  3. How to Remove the Side Panels (Part 1)
    00:39
  4. How to Remove the Side Panels (Part 2)
    00:19
  5. How to Remove the Side Panels (Part 3)
    02:29
  6. Running Cables Through Your Hot Tub Base
    00:53
  7. Hot Tub Installation & Setup
    01:24
  8. Hot Tub Cleaning Cycles Explained
    01:29
  9. Hot Tub Water Features
    02:33
  10. How to Remove, Clean & Reattach Hot Tub Headrests
    00:58
  11. Your Hot Tub TV
    00:10
  12. Luxury Hot Tub with Smart TV & Built-in Ice Bucket
    01:18
  13. Insulated Hot Tub Cover Guide
    00:59
  14. How to Shock Your Hot Tub
    02:52
  15. Hot Tub Filter Cleaning Guide
    03:53

If you have any unanswered queries about hot tub delivery and how you can prepare, reach out and contact Premier Hot Tubs today. One of our team members will be more than happy to answer any questions you may have.

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Read More: Where Should I Put My Hot Tub?